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Subways

getting around Nov. 10, 2022

Can Transit Ambassadors Make the Subway Safer Just by Being There?Los Angeles and other cities are trying to find out if better customer service offers an alternative to policing.

By Alissa Walker
getting around Sept. 16, 2022

The Era of the Not-Too-Empty, Not-Too-Crowded SubwayIt’s peak comfort. And a huge problem for the MTA.

By Christopher Bonanos
getting around Sept. 7, 2022

The MTA Says You Can Officially Wear Your Mask Weird NowThere’s a sign and everything.

By Clio Chang
bathroom drama Feb. 17, 2022

For a Brief, Beautiful Moment, We Knew Where to Find a Bathroom in the SubwayEven if we couldn’t use it.

By Clio Chang
not grate Feb. 10, 2022

Bel Air Down There: L.A.’s Wealthiest Try, Once Again, to Fight a Subway TunnelThe Bel-Air Association hyperventilates over ventilation.

By Alissa Walker
getting around Feb. 16, 2021

A Q.A. Q&A: Quemuel Arroyo, the MTA’s New Accessibility ChiefThe agency’s first CAO says he hears a lot of support within the MTA, but “I need to make a cultural shift here.”

By Justin Davidson
distancing Dec. 8, 2020

New Yorkers’ Standoffish Subway Behavior Primed Us for a Pandemic“The typical New York subway rider doesn’t interact with other riders. There’s a culture of avoiding eye contact.”

By Alissa Walker
subways Nov. 18, 2020

The MTA Has a Non-Choice: Risk the Health of New Yorkers or Lose Tons of MoneyMostly empty trains allow safe distancing, and cost billions.

By Jeff Andrews
transit Oct. 20, 2020

First Look: New York’s Digital Subway Map Comes Alive TodayAnd, almost incidentally, it resolves a five-decade fight for graphics supremacy.

By Christopher Bonanos